We are contracted with most major insurance carriers and insurance claims are submitted with the information provided at registration. It is the responsibility of the patient or sponsor to know the specific requirements and limitations of the coverage of the insurance plan held. Specific requirements may include, but are not limited to, the need for obtaining a physician referral or prior authorization for office visits, outpatient testing, and/or hospital admissions.
Questions about insurance coverage and insurance payment or non-payment for services rendered should be directed to the insurance carrier with whom you are contracted. Feel free to contact our Office at 937-439-3600 to discuss questions about our charges and your care.
A Summary of our Financial Policies
Payment of co-payments is expected at the time of service per the insurance plan requirements and cannot be waived or reduced.
A statement will be mailed to any patient with a balance not billable to or fully paid by insurance.
If you are unable to pay your bill in full on receipt, call us to discuss a Pay Plan- before your bill is past due.
Unpaid accounts are considered past due if not paid within 28 days.
PMD may bill a Re-schedule Fee of $30 to patients who fail to keep a scheduled office appointment and do not provide adequate prior notification.
Call our Business Office at 844-241-7698 between the hours of 8:30 a.m. and 4:30 p.m., Monday through Friday
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PMD's Open Communication Policy - Our Philosophy
We believe that dealing directly with each other is the best way to respond to both our individual and business concerns, and we share a mutual commitment to listen and do our very best to provide responsible and accurate information.
We encourage you to discuss any issue you may have with a coworker directly with that person. If a resolution is not reached, please arrange a meeting with your supervisor or the Practice Manager to discuss any concern, problem, or issue that arises during the course of your employment. Please remember that we strongly discourage repeating rumors or office gossip. It is more constructive to consult management immediately with any questions or concerns.
We encourage all employees to bring forward their suggestions and good ideas about how the Practice can be made a better place to work, or how our work processes may be improved.